FAQ

Are Vaion products ONVIF compliant?
Vaion is a member of the ONVIF forum (https://www.onvif.org/about/member-list/) . Our products are designed to be ONVIF compliant and are scheduled to go th...
Fri, 12 Jul, 2019 at 3:28 PM
Where can I find the vserver Serial Number?
The Serial Number can be found either from Web UI or Console/SSH From Console/SSH: vplat# shell / # hostname vserver-v1aa-xxxx-xxxx Serial ...
Wed, 14 Aug, 2019 at 5:02 PM
How do I upgrade Vaion server(s)
The upgrade process is documented at https://docs.vaion.com/HowTo/vcore-manageservers7.htm Open a new tab to Servers: Click on Server group (se...
Fri, 30 Aug, 2019 at 2:36 PM
Why do I get an "authentication failure" when adding an Avigilon camera?
When adding a camera to the VMS it is possible to select a list of more than one set of credentials. In this case the vcore VMS will try and communicate wit...
Wed, 30 Oct, 2019 at 4:40 PM
Chrome on MacOS Catalina (10.15.x) not allowing access to Vcore
Issue: Using the self-signed built in certificate that comes with Vcore, you may experience the following on MacOS Catalina with Chrome: It...
Wed, 6 Nov, 2019 at 7:06 PM
vserver V1000 won't boot; power light is flashing
If your v1000 will not boot and the power light flashes then this indicates a fault; some of these faults are field-repairable (e.g. the case has is not pro...
Thu, 14 Nov, 2019 at 10:44 AM