FAQ

Are Vaion products ONVIF compliant?
Vaion is a member of the ONVIF forum (https://www.onvif.org/about/member-list/) . Our products are designed to be ONVIF compliant and are scheduled to go th...
Fri, 12 Jul, 2019 at 3:28 PM
Where can I find the vserver Serial Number?
The Serial Number can be found either from Web UI or Console/SSH From Console/SSH: vplat# shell / # hostname vserver-v1aa-xxxx-xxxx Serial ...
Wed, 14 Aug, 2019 at 5:02 PM
How do I upgrade Vaion server(s)
The upgrade process is documented at https://docs.vaion.com/HowTo/vcore-manageservers7.htm Open a new tab to Servers: Click on Server group (se...
Fri, 30 Aug, 2019 at 2:36 PM
Why do I get an "authentication failure" when adding an Avigilon camera?
When adding a camera to the VMS it is possible to select a list of more than one set of credentials. In this case the vcore VMS will try and communicate wit...
Wed, 30 Oct, 2019 at 4:40 PM
Chrome on MacOS Catalina (10.15.x) not allowing access to Vcore
Issue: Using the self-signed built in certificate that comes with Vcore, you may experience the following on MacOS Catalina with Chrome: It...
Wed, 6 Nov, 2019 at 7:06 PM
vserver V1000 won't boot; power light is flashing
If your v1000 will not boot and the power light flashes then this indicates a fault; some of these faults are field-repairable (e.g. the case has is not pro...
Thu, 14 Nov, 2019 at 10:44 AM
How can I find out which disk is in which slot?
First you need to locate the disks. This can be done by removing the lattice panel on the front of the server. There should be a switch (where the arrow is ...
Wed, 18 Dec, 2019 at 11:44 AM
How to take a packet capture (pcap)
First, you will need to open something to ssh to the server with e.g command prompt, terminal or PowerShell.  Once there, you will need to ssh into your...
Fri, 13 Dec, 2019 at 11:55 AM
What network connection speeds are supported?
vserver 500 Main motherboard 10Mb / 100Mb / 1Gb PCIe NIC card 10Mb / 100Mb / 1Gb vserver 1000 Main motherboard 10Mb / 100Mb / 1Gb * 1Gb PCIe N...
Wed, 1 Apr, 2020 at 4:50 PM