FAQs

MSI ProductCodes for the Reveal Agent
Each version of the Reveal Agent has a different ProductCode. These codes can be useful for administrators to programmatically work with specific versions o...
Thu, 10 Sep, 2020 at 9:57 AM
What happens if I clone an enrolled virtual machine?
When an agent enrolls to the Ava Reveal platform using an enrollment bundle, it is given a unique ID (agent UUID) and corresponding certificates to securely...
Fri, 14 Aug, 2020 at 1:28 PM
How do I perform a forced agent re-enroll?
Under some circumstances, it may be necessary to re-enroll a Reveal agent programmatically, for example via a non-interactive shell after the deployment of ...
Thu, 10 Sep, 2020 at 10:01 AM
How do I supress the Outlook add-on installer dialog?
Agent 7.0.0 and later includes a mail plugin for Microsoft Outlook. Some users have observed that after an installation or upgrade to 7.0.0 (or later), the ...
Fri, 14 Aug, 2020 at 1:44 PM
Which browsers are currently supported with extensions?
As of Agent 6.0.7, the currently supported Browsers for the Reveal Agent Browser Extension are: Google Chrome Vivaldi Brave Google Chrome Canary Firef...
Thu, 10 Sep, 2020 at 10:02 AM
How do I manually remove the Chrome Browser Extension if the Reveal Agent has already been removed?
The Reveal Agent modifies the Google Chrome Extension Install Force List to ensure that the Reveal Agent Browser Extension remains installed.  To remove th...
Thu, 10 Sep, 2020 at 10:03 AM
How do I manage the Chrome Browser Extension if enforcing via GPO?
In order to monitor Google Chrome the Reveal Agent installs a browser extension automatically on startup, however in environments where Chrome is managed vi...
Fri, 14 Aug, 2020 at 2:17 PM
What operating systems is the agent supported on?
The following operating systems are supported in the latest agent release; Windows Windows 7 SP1 Windows 8.1 Windows 10 Windows Server 2012 and later ...
Fri, 14 Aug, 2020 at 2:18 PM